1Introduction

FazGold Pte. Ltd. ("FazGold", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy sets out how we collect, use, disclose, and safeguard information when you visit www.fazgold.com.sg (the "Website") or purchase our Products, in accordance with the Personal Data Protection Act 2012 ("PDPA") of Singapore.

2Information We Collect

• Contact details such as your name, email address, phone number, and delivery/billing address.
• Order information, including products purchased, order value, and payment confirmation details.
• Identity verification information, where required for high-value bullion purchases or regulatory compliance.
• Technical information such as IP address, browser type, and device information collected automatically when you use the Website.

3How We Use Your Information

• To process, confirm, and deliver your orders.
• To verify your identity where required for security and regulatory purposes.
• To communicate with you regarding your orders, enquiries, or account.
• To improve the Website, our Products, and customer experience.
• To comply with applicable legal and regulatory obligations.

4Sharing of Information

We do not sell your personal data. We may share your information with trusted third parties strictly for the purpose of fulfilling your order, including payment processors, courier and logistics partners, and identity verification providers, all of whom are required to protect your data in accordance with applicable law. We may also disclose information where required by law or regulatory authority.

5Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6Cookies

Our Website may use cookies and similar technologies to improve functionality, remember your preferences, and analyse site traffic. You may disable cookies through your browser settings; however, this may affect certain features of the Website.

7Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for satisfying legal, accounting, or reporting requirements.

8Your Rights

Under the PDPA, you have the right to request access to, and correction of, your personal data held by us, and to withdraw your consent to our collection, use, or disclosure of your personal data, subject to legal and contractual restrictions. To exercise these rights, please contact us using the details below.

9Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

10Contact Us

For any questions or requests regarding this Privacy Policy or your personal data, please contact us at: